Professional conferences & workshops:
Laurent Delporte can step in to share his experience and knowledge on the hotel industry according to your needs whether as a conference speaker or as a roundtable guide.
Thanks to his hands-on hotel experience, deepened further by a marketing expertise acquired in the context of the luxury repositioning of the Sofitel brand, Laurent Delporte knows all the ins and outs of hotels. Having adopted a view that is at once operational, strategic, visionary and pragmatic, Laurent Delporte has as one of his many strengths the ability to put himself in the place of a client to decode their expectations, anticipate their needs, and thus designate the services and products that deliver the most impact.
Laurent Delporte regularly organizes and leads conferences and workshops around
different themes. Thanks to his experience, he knows how to approach the subjects of his conferences with pragmatism. He illustrates his opinions with his own personal experience in order to render his suggestions at once concrete and interactive. Laurent is regularly invited on subjects relating to Hotels 360° and the French art of welcoming applied to luxury hotels.
In addition to conferences, he also offers workshops to allow management teams to reflect as a team on specific subjects and motivate them around a collaborative project.
Examples of themes addressed in conferences on luxury hotel
Laurent DELPORTE’s activity as a conference speaker :
“How to reinvent hotel sustainability”
“The French Art of Welcoming: A Model for Developing One’s Own Art of Welcoming in One’s Hotels”
“Sustainable development in hotels, a source of well-being for the client”
“The circular economy: The art of maintaining loyal clients”
“The Strategies for the Future of Hotels”
“The French Art of Welcoming”
“The Latest Challenges Facing Luxury Hotels”
“Careers and Internal Organization in Luxury Hotels”
“Hotel classification today in France and abroad”
“The French Art of Welcoming: From Past to Present”
“Is luxury defined only by the number of stars?”
“Maître d’hôtel 2.0: The newest marketing and promotional technology in service to
“The lobby: How to welcome a disabled person in a hotel, making everyone
“The Latest Luxury Travel Trends and Luxury Hotel & Resort Hot Spots”
“The Role of the French Art of Welcoming on the Client Experience in Luxury Hotels.”
“Discovering luxury hotels”
Laurent DELPORTE’s activity as a workshop leader:
“Presentation of the 6th and 7th Award Ceremony for the SPA-A Quality Labels” at The Bristol Paris Palace.
“Setting the musical setting for your spaces” with David Esseryk, Director of Consumer Technology – ACCOR, Didier Hauvette, ‘Mobilize energies and talents’, Monique Large – Trendseeker.
“Service offerings in luxury hotels: The latest trends for seducing and winning your
clients’ loyalty” with Fabien Saadoun, Sales & Marketing Director – YAMAHA, Christian Crolle, Director of Institutional Relations – YAMAHA, Alain Richer, Director of Pro Department – SENNHEISER, Laurent Cochini, Director of Clientèle – Sixième Son.
“The room of the future for hotels: Private or semi-public spa: the latest trends in
personal well-being” by Patrick Léon, General Manager at DORNBRACHT.
“An eco-responsible attitude in hotel design” by Stéphanie Ledoux, Architect at AW2.
“The hotel industry is going green (at last) and inventing the organic hotel room of tomorrow: The way of the future?” with Reda Amalou and Stéphanie Ledoux, architects at AW2 and Christian Gillet, Principal at Deloitte, Real Estate Advisory.
Opening conference : “What place will the digital hold in hotels and restaurants?” Interview with Christian Mantei (CEO of Atout France).
“The client’s digital journey” with Romain Roulleau and Benjamin Devisme (Colossal Factory).
“How to manage e-reputation on social media” (Tripadvisor, Google, Facebook), with Nicolas Deschaumes (Supervise Me), Tony Loeb (Expérience Hotel) and François Dapremont (Hôtel Balmoral).
“Digital transformation in hotels” with Mathieu Pollet, Co-Founder & CEO of LoungeUp, Frank Schuetzendorf, F&B Director at the Plaza Athénée.
“Architecture and Hotels” with Hicham Lahlou, interior designer and architect, Anne Damour, Director of Portfolio Management at Accor France, Laura Mattei, Hotel Project Manager Interior design, Jean-Luc Cousty, General Manager – Hotel LUTETIA.
“Haute couture hotels” with Isabelle Miaja, interior designer, Geoffray Maugin, Marketing Director at Sofitel, and Giovanna Golnelli, Head of marketing at Fendi.
“Being away from home” with Reda Amalou, architect, Fabrice Knoll, architect, Alexis Tricoire, landscape artist, Charles Zana, interior designer, and Iris Maluski, editor-inchief of the magazine Home.
“Keys to success in the renovation of hotels”, roundtable with Nicolas Adnet, interior
designer and co-founder of Studio MHNA, Fanélie Gaffinel, director of design at Accor, Sybille de Margerie, interior designer and founder of SM Design.
“Changes in high-end and luxury hotel renovations”, with Olivia PUTMAN, designer
and director of Studio Putman, Jean-Philippe NUEL, designer and director of the architectural and interior design agency Nuel, Max FLAGEOLLET, director of Ligne Roset Contracts, Stéphane MARTIN, sales manager at DUMAS.
“Trends in hotels”, with Julie GAUTHRON, Artist and decorator, Jean-Philippe NUEL, interior designer, Nicolas ADNET, interior designer, Christophe GAUTRAND & Benjamin DESHOULIÈRES, landscape designers.
Laurent recently led a conference on E-reputation that I participated in. Despite the complexity of the subject, the various participants and the highly varied questions from the public, he succeeded in maintaining a clear common thread and leading them toward intelligent directions of interrogation that we were encouraged to respond to. Moreover, Laurent had a highly intelligent way of making everyone feel comfortable from the beginning to the end of the conference. Thank you, Laurent, for your help and your professionalism.
Co-Founder @ Experience Hotel
I had the chance to participate in a conférence on E-reputation with Laurent. I was fascinated by how the event unfolded, particularly with the ease with which Laurent was able to navigate through our discussion across various themes, whether it was between the various participants or with the public. I highly recommend Laurent for his extensive knowledge of the hotel sector, his professionalism, his kindness, and no less sensitivity to digital themes that professionals in the CRH sector face today. For a player like Supervise Me, it is important to attract personalities like Laurent, not only to benefit from their experience, but also to draw inspiration from talents and skills that, as concerns them, are harder to be found.
Thank you again for your intervention during our seminary yesterday. Your experience and step back you shared with us were very appreciated by the participants and will help us, I am sure of it, during the development of Colombus.
CEO of Colombus Consulting
I had the pleasure to be part of a round table at the Maison et Objet fair where we discussed “The High fashion Hospitality which was organised and animated by Laurent Delporte. We had an animated session where the subject was debated quite passionately as nowadays many hotels are designed in collaboration with Fashion houses. Laurent asked relevant questions. As he also works quite closely with well known designers, we were able to broach on the different synergies between two distinct professions which now find themselves merging quite interestingly. Laurent was friendly yet professional and certainly knowledgeable on the subject we debated. A great mix between a journalistic critical approach and the french gentleman smoothness. I look forward another opportunity to such debate under his guidance, as I enjoyed myself very much as well as felt positively challenged,. The responsiveness of the audience was also gratifying, as quite a many attendees participated in the debate and asked questions that furthered the thought process