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INTERVIEWS AROUND THE ART OF WELCOMING
“DELPORTE HOSPITALITY, the reference media of the decision-makers of the luxury hotel business, presents you the tendencies of future in the field of the art of receiving”
I recently had the privilege of meeting with Stefan Leser, CEO of Langham Hotel and we've shared our hotel vision during the ILTM show: What differentiates Langham Hotels from other hotels? One thing that is unique is our club lounge. I almost don’t like the words...
The Art Of welcoming The art of welcoming in the Middle East and in Asia does not follow local customs, but instead prioritizes a highly international approach. What is your view on the French art of welcoming? In France, 90% of the products that I serve are French....
How do you envision the future of luxury? The habits of our clients change very often. The strength of a brand or a company is to adjust very quickly and be very agile. In order to do so, you first need to grasp the expectations of the guest, meaning you need to spend...
Service Professions: “Japan and Service” in Partnership with the association O’Service This organization led by Denis Courtiade is devoted to restoring meaning and value to service careers. The organization holds as its objective to unite agents working in the French...
The art of welcoming guest ... Welcoming friends, family, clients, partners—all of these form occasions for an exchange of sensual and intellectual pleasures that, in France, bring out the best in standards, beauty, refinement, rituals, and sophistication, not to...
Is there such a thing as a distinctly French style of hospitality? It was around the 19th century that the first Palaces appeared. In Paris, Hotel Meurice ranks among the oldest (it was established in 1835). In the 19th century, it was the only hotel available...
Interview with Monique Dekker, General Manager of the Park Hyatt Vienna On a recent trip to Vienna, I had the privilege of discovering the Park Hyatt Vienna. It is a wonderful recent addition to the Park Hyatt portfolio, with a unique quality: it is the first Park...
Denis Courtiade is the manager of the Restaurant at the Plaza Athénée as well as the President of the organization Ô’Services. The organization ensures the promotion of service careers in restaurants. As DELPORTE Hospitality will be a partner of the organization...
Rosewood has chosen to return to the classic cornerstones of French luxury by placing a butler in each of its rooms. No need for an automatic curtain system to close the curtains—this will instead be left to your butler. Clients who have grown used to international...
I recently had the chance to discover the wonderful Ritz-Carlton Hotel during my latest visit to Shanghai. The Ritz-Carlton Shanghai is one of the most elegant 5-star hotels in the Financial District, evoking all the glamour of 1930s Shanghai in a modern tower in the...
