The staff team: The heart of the Palace Experience I recently met with François Delahaye, General Manager of the Dorchester Collection. Like a fine symphony maestro, he leads the hotels in the Collection: Plaza Athénée, the Meurice in Paris, The Dorchester in Londres,...

Interview with Lindsey Ueberroth She is the Chief Executive Officer of Preferred Hotels & Resorts and a member of its Board of Directors. Since joining the company in 2004, Lindsey has helped solidify the position of Preferred Hotels & Resorts as an iconic...

I've meet Josh Lesnick when he was the president and CEO of Associated Luxury Hotels, the parent company of Associated Luxury Hotels International (ALHI) and WorldHotels. He left the company to pursue other options. He is a 30-year-plus hospitality industry veteran !...

Langham Hospitality Group is a hotel branch of Great Eagle Holdings, one of the leaders in real estate advertisement in Hong Kong. With more than 30 luxury addresses spread across major cities over 4 continents, Langham Hotels define themselves by their authentic...

I recently had the privilege of meeting with Sir Rocco Forte, the paterfamilias behind the luxury hotel group under his name: Rocco Forte Hotels. He helped me discover the unique art of welcoming at Rocco Forte Hotels. How do you define the art of welcoming at Rocco...

I attended the 2017 edition of the ILTM Conference in Cannes. Over the course of the program, I sought out numerous hoteliers and hospitality experts to discover the latest emerging themes and challenges in the luxury hotel industry. One theme that has fascinated me...

 I recently had the chance to discover Ryokan Kurashiki and Ryokan Yama No Chaya, two historic establishments that are perfect embodiments of the Ryokan style of hospitality found in Japan. They are part of the Ryokan Collection, which brings together a select group...

I attended the 2017 edition of the ILTM Conference in Cannes, where I had the occasion to discover some extraordinary hotel brands. Luxury hotel brands often play a fine gamble between maintaining a core brand identity through a historically iconic collection while...

I met with Maria Razumich-Zec, General Manager of The Peninsula Chicago. Mrs Razumich-Zec joined the Peninsula Group as General Manager of The Peninsula Chicago in 2002 and was promoted to the position of Regional Vice-President – USA East Coast in 2007, with regional...

I discovered the Ryokan Collection, the world’s first consortium of luxury ryokans, which are traditional Japanese inns and small luxury hotels. These small, family-run inns, many of them clustered in hot spring towns throughout Japan, have, over the centuries,...