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Compared to the past, our lifestyles tend to undergo change more rapidly. The trend of the moment quickly becomes outdated. The codes that are in one day are replaced the next. What was true two years ago is no longer true today—and particularly so in the world of...
...and what it means to be a palace in 2020 A true Palace is one that brings together under one roof the best talents. Everything must be in place on site in order to deliver the best products and services. For instance, when it comes to food, it must have a bakery, a...
Numerous international brands go looking in search of French expertise in the luxury hotel world. A considerable number of hotel managers around the world are French. They thus pass down their expertise to their teams on a daily basis and see to the excellence of...
The past two decades have seen a global increase in catastrophic events (terrorism, natural disasters, etc.), giving rise to growing public demand for an approach that takes security into greater account. This trend has not spared luxury hotels, which have found...
Rivalry Among the ‘Newest’ Palaces in Paris A little competition is always healthy and, when done right, usually leads to better client service. When I think about the situation over the last 15 years, it’s worth noting that the Park Hyatt was the first to establish...
The Inevitable Development of Digital Technology in Hotels Since their arrival, digital technology and the Internet have transformed our ways of life and our ways of consuming, as so often happens with the arrival of such progress. It has been this way, and it remains...
Well-Being at a Hotel I first grew aware of the innovative spirit and work led by the Phélippeau family following the 2014 opening of their hotel, Château des Tourelles, and its thalassotherapy center. They have reinvted the welcoming and follow-up of their clients...
Sleeping in the dark: How does one sleep well in a room? How do you prefer to sleep? In total darkness, in plain light, or in semi-darkness? In plain light, you will you will never have a problem with sleeping in hotels; any room will work fine, and you will likely be...
The Opening of a Hotel: The Verdict At the moment of a hotel’s opening, everything is at its most beautiful and marvelous. The hotel invites the press to spoil them and sends its PR team to show around everything there is to be seen. So it’s an interesting exercise to...
FIAC: Contemporary art and luxury hotels—towards a new Eldorado? At the latest Foire Internationale d’Art Contemporain (FIAC) in Paris, I reflected on the importance of contemporary art in Palaces and 5-star hotels. A fervent defender of the French art of welcoming, I...
