I’m very happy to share with you an interview of Sami Nasser, Senior Vice President, Operations, Middle East, Africa & India about the Art of hospitality and Fairmont & Raffles brands.
His main objective is to consolidate the Group vision and values, whilst increasing financial performance, as well as spearheading crucial project rollouts and new properties developments. Prior to this nomination, Sami was Senior Vice President of operations for Middle East, Africa and Indian Ocean for Sofitel. He was leading the Sofitel regional office based in Dubai, effectively responsible for the operations of a portfolio consisting of 28 hotels and 7,179 rooms, in diverse geographical locations.
Sami brings over 25 years of hospitality experience having held several roles within multiple International brands in Operations, Sales and Distribution areas. Sami graduated from the INSEAD France Advanced Management Program and he holds a PDP in Hotel Marketing from Cornell, Ithaca University, New York.
Laurent Delporte, an editor and conference speaker, is a strategic expert in the sector of hotels. A visionary, he brings his unique look on hotels in service to the decision-makers in the industry, whether to enhance the development of new projects or strategic visions.
Laurent has visited and audited over 350 hotels across the world and also participates in mystery visits to provide quality control for the world’s finest hotels.