Meet Josephine Leung, Group Director – Design GOCO about The Spa at Steigenberger Frankfurter :
Located in the heart of Frankfurt, the iconic 136-year old and heritage-listed Steigenberger Frankfurter Hof hotel required an exceptional spa experience. We took great care to develop a concept for THE SPA at Frankfurter Hof tailored to discerning guests seeking quality and authenticity. Every step was taken to create a memorable experience, through thoughtful design and attention to operations. The size of the treatment rooms; the proximity of guest areas and support spaces; the balance of private and communal areas; and the functionality and accessibility of employee and service areas were all fundamental to elevating the guest experience and ensuring financial success.
THE SPA spans a total space of 1,000 square meters and introduces guests to a ‘Modern European’ spa experience combining a collection of traditional spa services with sophisticated beauty techniques, catering to the discerning consumer who seeks quality, authenticity and is pressed for time.
The spa offers a comprehensive program of treatments from massage, body treatments, male grooming, female beauty, advanced facials, authentic hammam and scrub treatment and spa suite experience for couples.
The unique features of THE SPA are the thermal and wet areas, the hammam and the Barber by Hommage. The signature heat and water zone offers a steam, sauna, relaxation loungers, experience showers and ice function allowing guests to enjoy a natural and deep cleansing thermal experience before and post treatment. The spa’s traditional Turkish hammam is another standout feature and is my favourite design element; we created it as an interactive social space, where guests can scrub and clean themselves or have a private scrub in an adjacent room. Finally the Barber is a unique dedicated male grooming service that caters to the polished and busy business travellers.
Josephine is responsible for overall project management and delivery of GOCO Hospitality’s Design & Technical Services from initial briefs, concept design, technical services to site administration. As a licensed Architect and Urban Designer, Josephine has an extensive portfolio ranging from regional city planning, mixed-use developments, residential communities to hospitality projects across Asia. Josephine was Vice-President and Director of Design at HOK International Ltd and during that time, the team won ‘Best Urban Design Firm of the Year 2007’, ‘AIA Sustainable Urban Design Award 2007’ and many other recognitions. Prior to joining GOCO Hospitality, Josephine was Head of Design at IMC Octave, project managing a 70-key destination wellness Retreat development in Suzhou, China. Josephine met Ingo collaborating at the Landmark Mandarin Oriental Spa, a multiple award-winning project in Hong Kong.
Laurent Delporte, an editor and conference speaker, is a strategic expert in the sector of hotels. A visionary, he brings his unique look on hotels in service to the decision-makers in the industry, whether to enhance the development of new projects or strategic visions.
Laurent has visited and audited over 350 hotels across the world and also participates in mystery visits to provide quality control for the world’s finest hotels.